Q&As
You can call the 800 numbers - 866-271-8679 for credit or 800-111-2222 for debit. Both available 24 hours a day.
You can reset your own password by clicking the "Forgot Security Code" underneath the log in area on our website.
Dial our main number or call 800-724-7475 directly. If it is your first time calling, put in your account number and last 4 of your SSN. You will be asked to change your password after a successful login.
YES, we have them and plenty of available boxes. Your annual rent is dependent on the size box you need. Ask for details I received a text regarding a recent charge. What should I do? This means a recent transaction was flagged as potential fraud. It is important that you respond as your card is probably frozen until the transaction can be verified.
This is a network of Credit Unions nationwide that allow members from other CU's to bank as though they were at MFFCU. Participating CU's are listed in the directory found on our website under Services, then Shared Branch Locator.
YES, we have many to choose from nationwide. For a list, go to our website under, Services, then ATM locator.
All borrowers are entitled to a free credit report per year. Go to annualcreditreport.com
No, Zelle only allows you to have one account per email/phone.
This means a recent transaction was flagged as potential fraud. It is important that you respond as your card is probably frozen until the transaction can be verified.
You can reach a member service representative for any question or service through your online banking portal under “Messages” and then “Compose Messages”. This is a secured message center.
Come inside, send an email request to MemberServices@mffcu.org, or send a request through “Compose Message” on online banking.
YES, please call member services, come inside, or send a message to us through your online banking portal under “Messages/ Compose Messages”.
YES, MFFCU offers residential and commercial mortgages. Please apply online, come inside, or call us at 305-324-4004 for more information.
If a check is deposited before 3 pm (EST) on a business day, the check will reflect that same business day after 7 pm (EST). If the check is deposited after 3 pm (EST) on a business day, it will reflect on your account the next business day after 7 PM (EST).
$10,000 aggregated check total per business day.
Log in to your online banking account and go to “Transfers”, then click on “Custom Recipient”. From there you would enter the members account number and amount to transfer.