Contact Us

President & Chief Executive Officer Bryan Woodward

Chief Operating Officer - Maritza Valdes

Controller - Alexis LaBoy

Vice President, Business Development/Member Experience - Stephanie Jacobowitz

Vice President, Lending - Barbara Moreno

Member Services & Loan Department
Available Monday, Tuesday, Thursday, Friday – 7:30am – 3:30pm, Wednesday - 7:30am - 2:30pm
Phone: 305.324.4004 • 1.800.426.3324

Member Services Fax: (786.279.0782)
Member Services E-Mail address: memberservices@mffcu.org

Loan Department Fax: 786.279.0781
Loan Department E-Mail address: loans@mffcu.org

Important E-Mail Notice: E-mail is not secure. Please DO NOT provide account numbers, social security number, passwords or any personal information in your communication through E-mail. If you need to provide us with sensitive/personal information please do so by logging on to Online Banking and send us your message through Secure Mail.

Office/Branch Location/Mailing Address:

1111 NW 7th Street • Miami, FL 33136

Fireline: 1.800.724.7475

Shared Branch Locator: https://co-opcreditunions.org/locator/

Lost/Stolen Visa Debit Card: Available 24 hrs a day • 1.800.472.3272

Debit Card Fraud Alerts eNFACT Debit Card Processing Call Center: 1.800.262.2024

Lost/Stolen Visa Credit Card: Available 24 hrs a day • 1.866.271.6679

Visa Credit Card Customer Service: Available 24 hrs a day • 1.866.271.6679

Accounting and Management Fax Number: 305.324.9881

Extended Warranty claims/questions: 1.800.426.3324

Balance Counselor: 1.888.456.2227

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